Privacy

Privacy Policy

How Chapter Zero handles enquiry information shared by parents and guardians.

Last Updated: June 2026

Introduction

Chapter Zero (“we”, “us”, or “our”) is committed to protecting the privacy of parents, guardians, children, and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information when you visit chapterzero.in or contact us.

Information We Collect

We may collect the following types of information:

  • Contact Information: Parent/guardian name, child's name, phone number, and email address submitted via our enquiry form or WhatsApp.
  • Child Information: Child's age group and any goals or concerns shared during enquiry to recommend appropriate programs.
  • Usage Data: When you visit our website, we may automatically collect information such as your IP address, browser type, pages visited, and time spent on pages — collected via analytics tools.
  • Cookie Data: Our website uses cookies, including those placed by third-party services. See the Cookies section below for details.

How We Use Information

We use the information we collect to:

  • Respond to enquiries and schedule trial classes.
  • Recommend suitable programs based on the child's age and goals.
  • Send program updates, schedules, and admission information (you may opt out at any time).
  • Improve our website and communication based on analytics data.
  • Comply with legal obligations where applicable.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies & Third-Party Advertising

Our website uses cookies to improve your browsing experience and to serve relevant advertising. Cookies are small data files placed on your browser.

Google AdSense & Advertising Cookies

This website may participate in the Google AdSense program. Google, as a third-party vendor, uses cookies to serve ads on our website. Google’s use of the DART cookie enables it to serve ads to our visitors based upon their visit to our site and other websites on the internet.

Visitors may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. You can also manage your ad preferences via the Google Ads Settings page.

Google Analytics

We may use Google Analytics to understand how visitors interact with our site. Google Analytics uses cookies to collect this data. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Children’s Privacy

We understand the sensitivity of information about children. Information about a child is only collected from a parent or legal guardian, and is used solely to provide program guidance and communication with that parent or guardian. We do not knowingly collect personal information directly from children, and we do not use children’s information for advertising purposes.

Data Security

We take reasonable measures to protect the information you share with us. Enquiry data is handled by our team internally and is not stored on publicly accessible servers. However, no transmission of data over the internet can be guaranteed to be 100% secure.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Opt out of communications from us at any time.
  • Lodge a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, contact us at divya@chapterzero.in.

Contact

For privacy-related questions, contact us at: